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ScooterV

Waiting on my 3rd Calcium reactor

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ScooterV   

LOL, I don't even have my tank yet and already waiting on my 3rd calcium reactor delivery.  I ordered a Skimz CM152 when it hit the BRS Doorbuster list.  It got left on my porch in a crushed box, and sure enough, it was smashed.  BRS sends another ASAP and a return label.  I inspect the new one carefully.  Wow, all nice and shiny!!  Put it on the shelf about where it will end up in the end, and toss the box.  Well, with no tank I'm just randomly messing with things so I go to assemble it.  LOL, defective.  Either the holes in the cylinder drilled to far apart, or the pump recirculating pipe not right, but no way can the pump be connected.  E-mail BRS again with pics.  At least they rapidly confirmed it wasn't right and the 3rd one on the way.

Good thing I had no intention of actually trying to use it for some time, even beyond the tank itself getting wet!  Pretty happy with BRS and not making me jump hoops as well :)

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ScooterV   

Yep, very impressive!  I recall ordering from "That Fish Place" using a printed catalog and mail order back when I was a kid.  Once the internet was around I used them and the "That Pet Place" they became, then Marine Depot.  When I did my last build I used mostly Premium Aquatics and Champion Lighting.  Even then, Champion was still really just lights and BRS was still just a cheap place for GFO.  I never had any issue with the others either, but never got the responses I get from BRS either.  They respond fast, friendly, and they stay on top of things.  LOL, and if I use their online chat to ask a simple question I always end up chatting and hearing about their tank, experiences, etc.  Most places would fire people in support for chatting so much.

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