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Stuntman

Rapidled Went Above And Beyond

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Stuntman   

I purchased a used rapidled onyx non dimmable from bluewater that was returned because of a loud fan. Got a great price and ordered the 10$ replacement fan from rapidled. During the soldering process something happened and when I plugged in the unit it sparked and smoked. Considering this was an original model that I purchased on the secondary market I thought I was just going to be out the $150.00 I had spent. This happened on Thanksgiving day and I decided to send them an email anyway just to see if they could help me out. The following day the owner contacted me and offered to send me a brand new dimmable model free of charge. These guys owed me nothing and went far above and beyond what I could have ever expected.

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I have the dim able onyx with the storm controller. Overall pretty satisfied and their customer service is probable some of the best in the industry. The light is not the par monster some of the others are but seams to be built well enough.

Richard

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