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Stuntman

Does Anyone Have Feedback On Aquariumdepot/ Formerly Reefs2Go

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Stuntman   

I was checking out their website and they are only 3 counties away. Seems like quite a bit of negative reviews in the past but their prices are pretty nice. Was hoping someone here has some recent experience in dealing with them.

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TrentN   

A lot of the negative reviews they had in the past had a lot to do with the e-commerce provider they were using. They are with a new one. I recently placed an order with Reefs2Go just a few days before they did the change over. I ordered a CUC package (it was the only way to get a Lettuce Nudi). It was delayed a week then it was shipped incomplete (minus the Nudi we wanted) I sent them an e-mail and they promptly gave me a refund of $6 for the Nudi on the $19 CUC. I wish communication from them was a little better. If I had known that the one item they didn't ship was the one I really wanted, I would have canceled the order of told them to hold till complete. Now it may have been because of the move to a new provider. But that is no excuse for the lack of communication.

 

If it's about their stock I have never had a problem with any item I've gotten from them. Some i got much larger than I thought it was going to be. But I never got something tiny when i was expecting something large. Everything was healthy and well packaged when arrived.

 

I do understand that others have had much different experiences, some worse, some better.

 

As with any e-tailer you buy at your own risk.

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TrentN   

Oh they are a lot further than 3 counties away. Clearwater is just outside St. Pete which is just across the bay from Tampa. It's closer to the ATL than it is Cleawater.

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Mydraal   

I haven't had good experiences with them and other members here haven't as well. You may have no problems with them though. Gl lol

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The problem most people have is exactly what Trent described. Though a lot of others have not been given cash refunds, only credit. Then you end up with small credits and the need to spend big shipping. Maybe if you can call and verify stock before ordering but I would not order from them because of those problems.

Give the local guys a shot. I went to elite the other day and he was still unloading and I had been wanting some peppermint shrimp. He had some in a bag and I said give me a price for the bag and he gave me a great price. Just because they order stock and have to put certain prices on the individuals doesn't mean you cannot special order larger numbers at better prices. Just ask and I think you may be surprised.

Trent, Nate had two lettuce nudibranches in bags when I was there Friday. No idea on price

Richard

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TrentN   

Thanks Richard, but I'm not sure I need one anymore. Was wanting it when we were fighting Bryopsis. With many HEAVY water changes the addition of 2 tangs. I wish we were able to go by there Sat cuz the way it's looking we won't get by there anytime soon.

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TrentN   

Sorry for the incomplete thoughts. I've got this and 2 other conversations going on. But with the addition of the tangs It's gotten under control.

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